Chief Psychiatrist discusses Medicare Mental Health Centres | R U OK? Day | Movember Men in Mind program to expand to primary care workers
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26 August 2026

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In this issue:

General information    | Read

 

News and media     | Read

 

Procurement and contracts | Read

 

Training and events | Read

 

Resources | Read

 

Executive General Manager's foreword

This month, several Commonwealth policy announcements and system developments have reinforced a clear direction for primary health care. These include strengthening the workforce, expanding culturally safe care, and delivering more integrated services closer to home. These reforms provide useful insight into the priorities likely to shape future funding, commissioning and service delivery models, and offer an opportunity for providers to consider how they position their services for the years ahead.

 

A significant development is the Australian Government's $180 million investment in Aboriginal Community Controlled Health Organisations (ACCHOs) through the Closing the Gap Major Capital Works Program. Supporting new and upgraded facilities, workforce accommodation and service expansion, this funding recognises the critical role of Aboriginal-led and culturally safe models of care in improving health outcomes. It also creates opportunities for collaboration across the health system, particularly in regional and remote communities where infrastructure and workforce challenges can limit service access.

 

The recent release of the National Nursing Workforce Strategy further highlights the growing focus on workforce sustainability and innovation. Emphasising nurse-led models of care, rural workforce development, Aboriginal and Torres Strait Islander workforce growth, and enabling clinicians to work to their full scope of practice, the strategy aligns with broader efforts to maximise workforce capacity. Alongside increasing recognition of the contribution of Nurse Practitioners, Aboriginal Health Practitioners, Extended Care Paramedics and multidisciplinary care teams, these reforms signal a continued shift towards more flexible and collaborative models of care.

 

Technology and integration remain key enablers of this transformation. Across national reform agendas there is increasing emphasis on virtual care, multidisciplinary care coordination, shared care pathways and digital tools that support patient self-management and improved connectivity between primary care, hospital and community services. Together, these developments point to a future health system focused on workforce capability, Aboriginal-led care, integrated service delivery, rural workforce attraction and retention, and digitally enabled models of care.

 

As the policy landscape continues to evolve, providers may find value in considering how these priorities can inform strategic planning, workforce initiatives and the future design of services within their communities.


Kind Regards


Fran Downey

Executive General Manager Commissioning

General information

Medicare Mental Health Centres

What are Medicare Mental Health Centres and what support do they provide? 

 

Medicare Mental Health Centres offer free, confidential mental health information, services and support for adults aged 18 years and over. The centre’s role is to ensure people are connected to the most appropriate support for their needs.

 

No referral, diagnosis, appointment or Medicare card is required to access support.

 

What type of support is provided?

 

Short to medium term care for people with mental health concerns.

Support for carers and families of people experiencing mental health distress.

Help connecting people with other services to support them, from health to mental health, and social supports like housing and employment.

 

Not everyone who attends a Medicare Mental Health Centre will require ongoing support from the centre. Following assessment, some people may be best supported through digital mental health services, primary care, community supports, specialist services, or other local programs. 

 

Find out more about Medicare Mental Health Centres

 

Mental health care for serving Australian Defence Force members - A short guide for hospitals and community services

The Australian Defence Force (ADF) has developed a short guide, Mental health care for serving Australian Defence Force members – A short guide for hospitals and community services, to support emergency departments, inpatient units and community mental health services caring for serving ADF members experiencing suicidal distress or other mental health concerns.

 

The guide was developed in response to Recommendation 70 of the Final Report of the Royal Commission into Defence and Veteran Suicide and aims to improve awareness of Defence health services and strengthen continuity of care between civilian and Defence health systems.

 

The guide outlines:

    - how to contact Defence health care, including the national 24/7 clinical liaison line (1800 IMSICK);

    - Defence-specific health and mental health supports available to serving members;

    - expectations regarding admission, discharge planning and clinical handover;

    - Defence-specific helplines and support services; and

    - military cultural considerations relevant to clinical care

 

R U OK? Day

R U OK? Day will be held on Thursday 10 September, reminding us of the importance of checking in with the people around us and encouraging meaningful conversations about mental wellbeing.

 

To support this year's campaign, R U OK? has released a range of free resources designed to help individuals and organisations build confidence in asking the question, "Are you OK?" not just on R U OK? Day, but any day of the year.

 

Service providers are encouraged to share the campaign messages and resources across their workplaces, networks and communities to help foster connection, support and early conversations when someone may be struggling.

 

Read more

 

Improving medication safety with the Aged Care On-Site Pharmacist program 

The Aged Care On-Site Pharmacist (ACOP) program is a permanently funded Australian Government initiative that enables aged care homes to embed a credentialed pharmacist within their clinical team to improve medication safety and quality of care.


From 1 July 2026, pharmacists participating in the ACOP Measure are required to hold an ACOP credential. The transition arrangements that allowed Medication Management Review (MMR) credentialed pharmacists to participate ended on 30 June 2026.


The annual payment amount for participating RACHs and community pharmacies also increased from 1 July 2026 to $145,277.04 GST inclusive per full-time equivalent ACOP.

 

Proven impact

 

Hall & Prior has demonstrated the value of this model by embedding ACOP pharmacists across its homes and supporting consistent improvements in medication management.

 

At individual sites the approach has translated to measurable outcomes, including:

- Polypharmacy reduced from 53.5% to 30.4% of residents.

- Use of antipsychotics as chemical restraint reduced from 17.1% to 6.9%.

- Strong positive feedback from both staff and residents.


These changes are significant, as polypharmacy is linked to increased risks such as falls, hospitalisation and reduced quality of life


WAPHA can support RACHs to implement the ACOP, including connecting homes with suitable pharmacists and guiding setup. For more information or to discuss support, contact aged.care@wapha.org.au.


 

General Practice in Aged Care Incentive spotlight: Innovation across Busselton and Dunsborough

Capecare is delivering an innovative, place‑based solution to strengthen access to primary care for residents living in aged care homes across Busselton and Dunsborough through WA Primary Health Alliance's (WAPHA's) General Practice in Aged Care Incentive (GPACI) Thin Markets funding. The initiative responds to longstanding challenges in the region, including limited GP availability, workforce pressures and increasing demand from an ageing population. 

 

A key feature of the activity is the introduction of dedicated primary care coordinator roles across Capecare’s residential aged care homes (RACHs). These roles are designed to strengthen relationships between aged care staff, general practices and residents, improving access to regular primary health care visits, health assessments and coordinated care planning.

 

Early implementation has focused on establishing the model, building strong local partnerships and laying the foundations for sustainable engagement between aged care homes and general practices. This includes reviewing integration processes, identifying workflow improvements and enhancing communication pathways to support more consistent, resident‑centred care. Some early wins have been supporting GP practices with MyMedicare registrations and enduring allocation of benefits documentation.

 

As the model progresses, Capecare’s leadership is expected to contribute to increased access to primary care for residents across the City of Busselton demonstrating the impact of thoughtful, place‑based innovation.




 

Public consultation: Mental Health Commission Disability Access and Inclusion Plan 2027-2029

The Mental Health Commission is currently developing its Disability Access and Inclusion Plan (DAIP) 2027-2029 to improve access and inclusion for people with disabilities. They are inviting feedback from people with disabilities, carers, families, advocates, service providers and community members. 

 

How to contribute feedback:

• complete the online survey DAIP Public Consultation Surveys 2026

• provide feedback over the phone by calling the voicemail service at 08 6553 0360

• email feedback to mhc.daip@mhc.wa.gov.au

 

Submissions close Monday 31 August 2026. Following analysis, the Mental Health Commission will publish a summary of feedback and explain how it has informed the DAIP.

 

Grant opportunity: Dementia Training Program


The Australian Government Department of Health, Disability and Ageing has announced a $52.8 million grant opportunity to deliver the national Dementia Training Program, which will provide education, training and professional development for health, aged care and dementia care workers.

 

Funding is available through two streams:

 

- Training and education to support dementia care across the broader Australian   community, including people from diverse backgrounds.

- Culturally safe, community-led training designed for First Nations communities and     workforces.

 

Applications close on 29 September 2026.

 

Read more and submit an application.

 

News and media

Chief Psychiatrist discusses Medicare Mental Health Centres

WAPHA CEO, Bernie Kenny, recently met with Dr Sophie Davison, Chief Psychiatrist, and Darius Everett, Assistant Secretary from the Australian Government Department of Health, Disability and Ageing to discuss the important role Medicare Mental Health Centres play in supporting Western Australians. WAPHA commissions these services on behalf of the Australian Government.

 

Medicare Mental Health Centres provide a "no wrong door" entry point for people experiencing mental health distress, crisis, or moderate to high mental health needs. They are designed to improve access to care through assessment, brief intervention, care coordination, navigation and referral support. The model also strengthens integration across primary care, community services and the State mental health system, helping people access the right care at the right time.

 

Western Australia currently has two Medicare Mental Health Centres in Midland and Armadale, supported by satellite services in Mirrabooka, Gosnells and Northam. Over the next two financial years, a further five Centres will be established, expanding access to these important services across our community.

 

Find out more about Medicare Mental Health Centres in WA.

 

Movember Men in Mind program to expand to primary care workers

GPs, nurses, pharmacists and other primary healthcare workers can now access the Movember Men in Mind program, helping them to better engage, support and care for male patients.

 

The Movember Men in Mind program is evidence-based and gender-responsive. Until now it has only been available to mental health practitioners.

 

The expanded program has been tailored to meet the needs of primary health workers. It will be delivered in partnership with Primary Health Networks across Australia.

 

The program will equip primary healthcare professionals with practical, evidence-based strategies to build trust, strengthen communication and support men to engage earlier and more regularly with healthcare.

 

Read more

Procurement and contracting

Current tenders

Health service providers and other organisations interested in hearing about and responding to tender opportunities are encouraged to register to receive tender notifications.

Contract

Service

Tender process

Status

Evaluation of Aftercare Services Program Delivery

WAPHA is seeking to commission a suitably qualified provider to provide a formative, mixed methods (both qualitative and quantitative data) process evaluation of the Aftercare Services Program.


The evaluation aims to determine the extent to which the Aftercare service is being implemented as planned, capture lessons learned and provide recommendations for continuous improvement and future scaling.

Open process

Open


Closes 7 Sept

Care Finders Service - Kimberley - Country WA PHN

WAPHA is seeking to engage a suitably qualified provider to deliver the care finders program across the Kimberley region with full service delivery to commence by 1 January 2027 and conclude on 30 June 2029.

Open process

Open


Closes 10 Sept

Training and events

Closing the CKD detection gap - the importance of uARC testing

10 September | 6:30pm - 7:30pm | Online

WAPHA invites GPs and other primary health care clinicians to join Kidney Health Australia with Consultant Physician at Joondalup Health Campus and Bunbury Hospital Dr Awf Abdulrahman Shaban as he explains the key elements of a Kidney Health Check and who should receive one.

 

Register now

 

Understanding voluntary assisted dying in practice


18 September | 9am - 5pm | The Hub, Bentley Technology Park or online

WA Department of Health invite you to learn more about voluntary assisted dying (VAD) in practice at these interactive sessions for medical practitioners, nurse practitioners, nurses, social workers, and team managers.

 

Register now

 

Resources

Commissioning policies and procedures


Commissioned service providers can access WA Primary Health Alliance's policies and procedures that your organisation is expected to comply with in one location here. Also, Notifiable Incident Reports are lodged via this webpage.

 

You are receiving this email as a WA Primary Health Alliance commissioned service provider in Western Australia.


Our mailing address is: WA Primary Health Alliance Level 2, 1 Hood Street Subiaco, WA 6008 Australia


Disclaimer


WA Primary Health Alliance’s publications and the material within them are intended for use by health professionals for general information purposes and do not replace clinical decision making. Please read our full disclaimer.


While the Australian Government contributed funding for this material, it has not reviewed the content and is not responsible for any injury, loss or damage however arising from the use of or reliance on the information provided herein.

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Acknowledgement


WA Primary Health Alliance acknowledges and pays respect to the Traditional Owners of this country. We honour Elders, past and present, and recognise the continuing connection of Aboriginal peoples to their lands, waters and culture. We recognise the diversity and strength of Aboriginal peoples, and the significant importance of self-determination and cultural knowledge in supporting the positive health and wellbeing of the whole community.

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