As the health system continues to evolve, there
is growing emphasis on understanding not only what services are delivered, but
the difference they make. Governments, funders and communities increasingly
want to see evidence of the impact, value and health outcomes achieved through
investment in primary health care.
For commissioned service providers, this
presents an important opportunity. While activity data remains essential, it
tells only part of the story. Outcomes measurement helps us understand how
services are improving access to care, enhancing people’s experiences, reducing
inequities and supporting healthier communities. It provides valuable insight
into what is working, where challenges remain and how we can continue to
strengthen services for those who need them most.
At WA Primary Health Alliance (WAPHA), we are
strengthening our commissioning approach through a greater focus on outcomes,
evidence and continuous improvement. This means ensuring services are informed
by local needs, supported by meaningful performance measures and underpinned by
robust data and evaluation.
Everyday, commissioned service providers across
Western Australia help people access care earlier, navigate complex health
systems and connect them with the support they need. Demonstrating these
outcomes ensures the value of this work is visible to policymakers, funders and
communities, while informing future commissioning decisions and investment
priorities.
As we continue this journey, partnership remains
fundamental. By working together to develop meaningful and proportionate
performance and outcomes frameworks, we can better demonstrate the impact of
primary health care and continue improving the health and wellbeing of Western
Australians.
Kind Regards
Fran Downey
Executive General Manager Commissioning