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2026 is well underway. From an economic perspective, while uncertainty remains, some bright spots are emerging.


Business productivity remains a priority for many organisations, and a key question is how to improve it. AI is increasingly playing an important role in that shift. At Theta, we're exploring and experiencing this ourselves as we look at how AI can help deliver stronger productivity outcomes.


To meet this demand, I’m pleased to share that we’ve expanded our AI capabilities by welcoming two new specialists to the team - Jake Kim and Umair Khan. They are key contributors to our GenAI Centre of Excellence, and a valuable source of guidance for customers exploring what GenAI can do for them - whether still in the discovery phase or starting to move into implementation and delivery. You can read more about their impressive career backgrounds in the story below.

Security breaches and threats keep making the headlines, and they’re not slowing down - if anything, they're speeding up. That’s why we’re continuing to strengthen our security partner network - so we can bring the right mix of technology and expertise to help organisations improve their security posture. Nova Security, Juniper Networks, Palo Alto Networks and Arctic Wolf are just some of the partners we’re pleased to be working with.

Enjoy this latest edition of the Thetagram newsletter.

Kind regards

Rob Lee

CEO

 

HUTT CITY COUNCIL 

Hutt City Council partnered with Theta to modernise its customer engagement systems, creating a connected digital experience that gives residents visibility, transparency, and confidence in every interaction.

Read the case study

WELCOME TO JAKE AND UMAIR

Jake previously led Global Product Management for Samsung Pay and served as Chief Product Officer at a Korean AI startup. Umair (PhD) is a GenAI specialist, bringing more than a decade of hands-on experience delivering advanced AI solutions. 

Meet our new GenAI specialists

LESSONS FROM DATA LABELLING

When M365 Copilot entered the picture, it gained the ability to query across emails, documents, SharePoint sites, Teams chats and OneDrive files. For organisations without strong data governance (including data labelling) in place, that capability can quickly become a risk.

Data labelling: What you need to know

*NEW* ARCTIC WOLF THREAT REPORT

From our cyber security partner, Arctic Wolf, read the latest essential research on the ways the threat landscape evolved in 2025 and insights from Arctic Wolf experts to predict the top threats organisations will face in 2026.

Read report

TOP 5 POWER BI UPDATES 

Soheil Bakhshi, Microsoft MVP and Theta Power BI & Fabric expert, shares his top five Power BI updates from June 2025 to January 2026 that deliver the greatest business value.

Learn more

HELPFRUIT SAVES US SO MUCH TIME

Get to know Awhi: Western Bay of Plenty’s multilingual, time-saving, AI-powered chatbot that brings clear, fast answers to residents with Helpfruit.

Watch the video

 

That's all for this edition. See you next time.

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