View this email in your browser November/December 2025 As we approach the end of 2025, it’s a good moment to reflect on what has been a busy and rewarding year for MHCV. Together with carers, we strengthened the visibility and influence of mental health carers across the ACT, contributing to k
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November/December 2025


As we approach the end of 2025, it’s a good moment to reflect on what has been a busy and rewarding year for MHCV. Together with carers, we strengthened the visibility and influence of mental health carers across the ACT, contributing to key policy and service discussions through the Mental Health Commissioning Advisory Group, the Chief Psychiatrist Advisory Committee, and ACTHD Safe Haven meetings, and helping shape the Office for Mental Health and Wellbeing’s commissioning questionnaire to better reflect carer needs.

We reviewed and provided feedback to ACT mental health services on mental health policies, procedures and models of care as a component of their continuous improvement. In addition, we lodged formal submissions on a range of issues including strategic service investment, child and youth mental health and suicide rates in the ACT. We also advocated for carer inclusion in major reforms such as a review of the Mental Health Act 2015 and the development of the ACT Regional Mental Health and Suicide Prevention Plan. We facilitated a Strategic Implementation Plan workshop to ensure trauma-informed, recovery-oriented models reflect lived and living experience.

Training and capability-building have been a major focus of 2025. We partnered with the Canberra Health Services Child and Adolescent Mental Health Services team to deliver Carer Experience Survey (CES) training, resulting in an 86% increase in staff confidence (at the time of writing), and trained more than 100 practitioners in carer identification, information sharing, and support. We also delivered an Advocacy Foundations workshop for eight carer representatives, covering advocacy planning, emotional management, role preparation, and burnout prevention, with 91% of participants reporting increased confidence to engage in systemic advocacy.

The MHCV team stayed connected across the sector, attending workshops and forums, the TheMHs conference in Brisbane, Centre for Mental Health Research’s 50th Anniversary, the Mental Health Awards in October, and we are continuing to capture local carer experiences through the MHCV Survey. These responses help us to stay informed about what is important for you, so we greatly appreciate all carers who have responded to the survey.

In October, we participated in Carers Week celebrations under the theme “A community that cares for carers”. The week focused on recognising the vital contributions of carers, raising awareness of carers, and promoting inclusion across diverse communities. Carers ACT hosted a range of events including a Carers Cocktail party, a Smoking Ceremony, a Botanical Gardens Carer Walk, a Young Carers Kingpin Party and lots more. MHCV joined the rest of the Policy and Advocacy team in hosting a Gratitude Lunch to thank all the carers who helped us in our advocacy work by sharing their stories and ideas for change with us. We also took the opportunity to engage with employers about supporting carers in the workplace and appeared in media, encouraging the wider community to recognise, respect, and stand with carers.

We had some staff changes this year too, farewelling Catherine, our MHCV Policy Officer into retirement in June, and welcoming Paul in March and Em in September.

Thank you to our APAG members
We extend our sincere thanks to our Advocacy and Policy Advisory Group (APAG) members for their dedication, wisdom, and lived and living experience that continues to shape our work and influence change across the health system. APAG has continued to guide our work, meeting every two months and providing essential insight across our advocacy and engagement activities, strengthening carer representation in ACT reforms.

Key reflection from 2025:
One of the most powerful themes we heard this year was carers learning to let others care for them. This simple act of allowing rest, support, and self-kindness sits at the heart of wellbeing, and is a reminder that accepting care is something we all need, even when caring for others.
As we head into the holiday season, with all its busy (and sometimes chaotic) moments, we encourage carers to prioritise their own wellbeing. Whether you’re spending the season in the ACT or elsewhere, we hope you find time to rest, reconnect, and enjoy the break.

As always, your voice is vital to the work we do and if you have anything you wish to share, please feel free to contact us via email mhcarers@carersact.org.au


The Mental Health Carers Voice team 




 

In this newsletter: 

  • Get involved: Learn how you can be part of our work
  • What's new: The latest news and updates
  • Insights: Reports and research on issues affecting you 
  • Have your say: Consultations and surveys to make your voice heard
  • Tools for you: Resources to help care for yourself and others
  • What we've been up to: Find out what we're doing to create change

Want to be more involved in Mental Health Carers Voice's work? You can:

  • Sign up for our consultation list by updating your subscription settings here.
  • Check the consultations page on our website for upcoming opportunities.
  • Like us on Facebook for regular updates and opportunities.
  • Join our Advocacy and Policy Advisory Group, a group of mental health carers who draw on their lived experience to drive our work. Learn more.

 

ACT Legislative Assembly Inquiry into men’s suicide rates


MHCV will be among many organisations to give evidence at the ACT Legislative Assembly Inquiry into men’s suicide rates in the ACT on Friday the 28th of November. The Committee is looking into why suicide rates are so high among men in the ACT, including how they use health services, risky behaviours, and social and emotional factors. It will also consider how to better support boys and men through improved access to mental health care, social opportunities, and emotional support. You can find out more information on the Inquiry here: Inquiry into men’s suicide rates - ACT Legislative Assembly. Please note that some content may include sensitive themes which may be distressing for some people.


Please note that some content may include sensitive themes which may be distressing for some people.

 

ACT Health Directorate Mental Health Non-Government Organisation Strategic Investment Plan (SIP)


Carers ACT and MHCV welcome the release of the non-government mental health SIP as an important step toward a more connected, person-centred and carer-inclusive system informed by lived and living experience. Developed through extensive consultation and collaboration led by the Mental Health Commissioning Team at the ACT Health and Community Services Directorate and the three ACT mental health peak bodies, the SIP reflects a strong commitment to meaningful inclusion of lived and living experience from consumers, carers and service stakeholders. As active members of the Mental Health Commissioning Advisory Group, MHCV has ensured that carers’ voices were included throughout the process and we are pleased that this has been reflected in the final commissioning framework.

Consultation clearly highlighted a system that is fragmented and difficult to navigate, and MHCV is encouraged by growing recognition of the need to include carers in shaping the future system. The real test of the SIP will be whether it delivers tangible improvements in how carers are acknowledged, included and supported. MHCV remains committed to monitoring implementation and advocating to ensure that mental health carers receive the recognition they deserve. MHCV will also continue to strategically promote the implementation of the Carer Experience Survey (CES) as one of the key sources of data collection for the SIP, and mental health service inclusion of support services to mental health carers, families and kin.

 
You can read the final report here:  Mental Health - Commission

 

Perinatal Mental Health Alliance Launch


The ACT Perinatal Mental Health Alliance has been launched, bringing together 11 community organisations to build greater collaboration across the sector to support families experiencing perinatal mental health challenges in the ACT. 


For more information about this new Alliance please read: Women’s health and wellbeing in the spotlight with new ACT Perinatal Mental Health Alliance | HerCanberra

 

2025 Health of the Nation Report


The 2025 Health of the Nation report shows that mental health remains the most common reason for a visit to a GP, a persistent trend since the first Health of the Nation survey was conducted in 2017. In 2025, 71% of GPs indicated “psychological issues” (as described in the survey) are a top issue for GP visits – an increase of 10% since the survey began. According to the report, anxiety and depression are the most common mental health challenges reported to GPs.

 

National Mental Health Workforce Strategy


Mental Health Australia is pleased to be facilitating a Mental Health Workforce Sector Advisory Group and Advisory Network, to inform governments’ implementation of the National Mental Health Workforce Strategy. It is critical that workforce reform and investments are informed by the sector, and importantly, the needs and experiences of people living with mental health challenges, and their families, carers and kin.

 

Productivity Commission Mental Health and Suicide Prevention Agreement Review


The Productivity Commission has released its final review of the National Mental Health and Suicide Prevention Agreement on 11th November 2025. The review found the current Agreement is not working as intended and called for a new, clearer framework to guide collective action and achieve real improvements in mental health and suicide prevention outcomes. Carers who contributed to the review shared that they often feel ignored or excluded by mental health services and many felt that they were caring for their person without support for themselves. We provided a submission into this review and have been quoted in the report.

You can read more here: Inquiry Report - Mental Health and Suicide Prevention Agreement Review | Productivity Commission

 

 

Support for carers during the holiday season


The holiday period can bring added pressures for carers - whether you’re providing support to a loved one with a disability, mental-health concerns, ageing needs or chronic illness. Here are some supports available to help you navigate this season with greater ease, connection and self-care.


Carer Gateway - provides free support for carers, including counselling, coaching, respite, and practical assistance. Services are available in-person, by phone, or online. Call to check your eligibility and find out what support is available.

Ph: 1800 422 737 (Monday-Friday 8am-5pm)

W: www.carergateway.gov.au


Lifeline - A 24/7 confidential crisis support service for anyone feeling overwhelmed, distressed, or needing immediate support

Ph: 13 11 14

W: www.lifeline.org.au


Health Direct - A free health advice service to help you understand your options for after-hours care and direct you to the right support.

Ph: 1800 022 222

W: www.healthdirect.gov.au

Access Mental Health Line - Available 24/7 For concerns about your own mental health or someone else’s, Access Mental Health can provide guidance and connection to appropriate services.

Ph: 1800 629 354


Medicare Mental Health Phone Service - The phone service provides assessment and navigation to connect people to the right mental health services for them. This is a free service and does not require a referral.

Ph:  1800 595 212 (Monday-Friday 8:30am-5pm)

 

Be prepared for emergencies


As summer approaches, it’s worth taking a moment to think about how you’ll stay informed if an emergency happens – like a fire, storm or flood.


Knowing your ABCs can help you stay safe and connected when it matters most.


  • Action plan – Use the resources on the ABC's emergency website to create your plan.
  • Be safe – The ABC website is full of tips to help you stay safe in an emergency.
  • Connect with the ABC radio station – If your area is under threat, tune in to your local ABC Radio station for the most reliable and up to date information.

 

ACT Mental Health Consumer Network


My Rights, My Decisions is a free, hands-on workshop designed to help you plan ahead for your mental health care — in a way that feels safe, empowering, and practical.

Date: Wednesday 26 November
Time: 10.30am to 2pm
Location: Network Office, Griffin Centre ( 20 Genge Street, Canberra City)

Whether you’ve experienced mental health challenges or simply want to make sure your voice is heard during tough times, this workshop gives you the tools to:

  • Understand your rights under the Mental Health Act 2015 (ACT)
  • Learn how to choose a Nominated Person and create an Advance Agreement or Advance Consent Direction
  • Get your own Form Kit, and learn how to complete and submit it so it’s legally valid
  • Start reflecting on your values and preferences with guided activities
  • Leave with a folder full of useful resources — including a workbook, fact sheets, a keyring and z-card
This isn’t just an information session — it’s a chance to take real steps toward protecting your rights and making sure your care reflects what matters most to you.


Click on the link for more information - https://actmhcn.civicrm.com.au/civicrm/event/info


 

Mental Health Carers Australia


Upcoming Webinar: Rethinking Recovery - It's Not Just Personal, It's Relational with Associate Professor Marianne Wyder

Mental Health Carers Australia (MHCA) invites our community to explore Relational Recovery and Carer Response Zones, a framework that captures how families, kin, and supporters move through crises, adjustment, and re-engagement alongside their loved ones.


Click on the link to register and for more information: Rethinking Recovery



 

 

Support a national study on social media and the new restrictions


From December 10, 2025, Australia will become the first country in the world to restrict social media access for children under 16 - a significant change that is expected to have wide-ranging effects on young people and their families.

National eating disorder carer organisation Eating Disorders Families Australia (EDFA) in inviting ALL parents and carers to take part in their Social Media Survey. The survey will help shape understanding of how these changes affect young people’s mental health, connection, concentration, and family life - both now and after December 10. 


Take the survey & share it with other parents and carers you know: https://edfa.qualtrics.com/jfe/form/SV_dhXSiLzW1PxLK9U

EDFA is preparing resources for parents to manage the transition to this new social media era, including a webinar where experts unpack what the new social media laws mean for families.


 

National Mental Health Consumer Alliance Human Rights Survey 2025


The National Mental Health Consumer Alliance has launched Australia’s only national Human Rights Survey designed by and for people with lived experience of mental health challenges. The Alliance is gathering lived evidence to hold systems accountable — tracking how well Australia upholds its human rights obligations under the UN Convention on the Rights of Persons with Disabilities (UNCRPD).

The survey is open: 3 November – 31 December 2025, is anonymous and will be analysed by the lived experience research group, ACACIA.The results will shape national advocacy to make sure human rights are real for all mental health consumers.

Take the Survey: https://www.surveymonkey.com/r/AllianceHR2025

 

Consultation opportunities: NDIS practice standards reform | NDIS Quality and Safeguards Commission


The NDIS Commission is undertaking a review of the NDIS Practice Standards.

The NDIS Practice Standards Review aims to understand what changes are required to ensure workers and providers’ obligations are appropriate, focus on the right things, and are supported by good guidance that makes it clear how to deliver high-quality, safe and participant-centred supports. The NDIS Practice Standards Review will also seek feedback on whether developing a NDIS Quality Framework (Quality Framework) will support these objectives.

Public consultation opened Monday 20 October.

There are a range of ways to provide your feedback or participate. Click on the link for information on how to get involved: NDIS practice standards reform

 

 

Celebrating 50 years of mental health research


We attended the Centre for Mental Health Research’s 50th Anniversary on Friday 14th of November, acknowledging the significant contribution the centre has made to mental health research over the past five decades. We heard from Emeritus Professor Scott Henderson, the inaugural head of the centre in 1975, who shared his story and reflected on its early foundations and enduring legacy. This was followed by current researchers who highlighted the innovative projects that are shaping today’s evidence base, including creating the Mental Health First Aid training. It was an engaging and inspiring afternoon that reinforced the vital role of research in improving outcomes for people in our local and global community.

 

Partnering with CAMHS to elevate carer experience


MHCV has partnered with Canberra Health Service’s Child Adolescent Mental Health Service (CAMHS) to implement the Carer Experience Survey (CES) we have been busy providing in-service training across the teams. The CES is specifically designed for mental health carers and is an opportunity to provide feedback that will help mental health services improve their recognition and support of carers. CAMHS staff have been eager to engage with us and to rollout the CES across their service. Carers can complete the survey online by accessing the QR codes and entering the service code.


 

Strategic Priority 1: Enhancing recognition and support for mental health carers

Contributed to the Mental Health Commissioning Advisory Group, Chief Psychiatrist Advisory Committee, and ACTHD Safe Haven meeting to ensure carer voices are present in key policy and service discussions.

Successfully influenced changes to the Office of Mental Health and Wellbeing’s questionnaire, shaping ACT mental health commissioning

The Advocacy and Policy Advisory Group (APAG) is our lived and living experience group that helps guide the work of Mental Health Carers Voice. Meeting every two months, APAG provides critical input into our advocacy and engagement activities.

At our latest meeting, we welcomed a new peer advocate, further strengthening lived experience representation in our work.


Strategic Priority 2: Improving the quality and quantity of carers' personal time

Raised ongoing concerns about informal consent and rights in the context of facility approvals, ensuring carer and consumer input is considered in future service reviews.

Continued to advocate for the role of carers in governance and service review processes, including Mortality and Morbidity Committees.

Advocated for stronger carer representation in upcoming reforms, including the review of the Mental Health Act and related forensic provisions.

Strategic Priority 3: Equipping mental health carers with capacity and confidence

Delivered orientation training on MHCV, Carers ACT, Carer Gateway, and the Carers Recognition Act to support informed advocacy.

Hosted an Advocacy Foundations workshop and supported individual carers with feedback and tailored advocacy.

Began the process of refreshing both MHCV websites to improve access to information and resources for carers.

If you would like more information on any of these activities, please don't hesitate to email us at mhcarers@carersact.org.au.


Wondering where these priorities came from? Check out our 2024-27 Strategic Plan here.

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